Dovetail Business Solutions
Dovetail enables greater visibility and cost savings for logistics companies
Logistics solutions provider Dovetail Business Solutions rolled out its updated MobileControl solution, with a new estimated time of delivery functionality, in July 2013 to assist industries across South Africa with cost and time savings and improve driver visibility in the logistics industry.
Logistics solutions provider Dovetail Business Solutions
rolled out its updated MobileControl solution, with a new estimated time of
delivery functionality, in July 2013 to assist industries across South Africa with
cost and time savings and improve driver visibility in the logistics industry.
The company adds that, to date, it has received positive
feedback from its clients owing to the increase in efficiency achieved with the
“The technology enables customers to be accurately
and timeously updated by their transport providers regarding the status of
their requests, as the collection and delivery is effected by the driver.
Ultimately, the MobileControl device allows for the remote management of a
dispersed, mobile work force, allowing more control,” explains Dovetail MD Tony Davis.
challenge faced by Logistics companies is to contain the ever growing supply
chain costs. It is estimated that transport accounts for between 40-50% of
South Africa’s Logistics costs with road transport still carrying the majority
volume of freight,” he notes.
recent fuel increases and the soon to be implemented eTolls in Gauteng, with
Gauteng being the major supply chain hub in South Africa, means the continued
erosion of supply chain margins.
Logistics companies need to find strategic long term solutions that can
aid the business in reducing and managing on-going supply chain costs whilst
still delivering a world class service to clients,” Davis adds.
He explains that Dovetail first created its MobileControl
solution five years ago. The technology is a permanently connected mobile
onboard vehicle solution and enables on board vehicle scanning, therefore,
allowing near-real time tracking of collection and delivery processes.
Davis explains that, owing to an increase in demand
for cost savings in the logistics and supply chain industries, Dovetail added
the new estimated time of delivery functionality to its MobileControl Solution
at the end of 2012 and launched the new capability in July 2013.
“We are offering clients a solution which will enable them
to plan an optimal route, resulting in cost and time savings,” he stresses,
adding that the solution will help Dovetail’s clients tackle the challenges
currently faced in the logistics industry, such as rising fuel and labour
Dovetail used a Google optimisation engine to update its
MobileControl technology, which helps plan the optimal route by taking
different factors, such as distance, traffic, highways and back roads, into
By enabling drivers to plan and optimise a delivery route at
the start of each day, a more efficient and affordable delivery process can be
maintained, notes Davis.
“All actions performed by the driver as well as external
factors are recorded onto the MobileControl system, such as the time of
departure, traffic and route information. This information is then calculated
in advance and the clients are notified of the estimated time of arrival,” he
Should a driver deviate from the planned optimal route, the
route is recalculated by the mobile device and a new estimated time of arrival
is sent to the customer.
“This allows our clients to provide their clients with more
information regarding the delivery process, which enables them to plan
accordingly and, thereby, ensure greater efficiency for the whole supply chain,”
He concludes that the MobilelControl solutions also enables
transport companies to debrief drivers after deliveries and highlight route
deviations, ensuring future route optimisation.